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The Ritz-Carlton Chicago

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Hotel Overview

Welcome to The Ritz-Carlton Chicago (A Four Seasons Hotel). Set atop Water Tower Place, high above North Michigan Avenue, and featuring lavish decor, exquisite furnishings and one of Chicago's finest contemporary restaurants, The Ritz-Carlton is the essence of timeless luxury and attentive service.

The Ritz-Carlton Chicago, on the city’s Magnificent Mile, offers 435 richly appointed guest rooms, including 91 suites, on the 15th through 30th floors of Water Tower Place. All guest rooms and suites feature extra large picture windows that showcase stunning views of this world-class city.

The exclusive Spa at The Carlton Club is an oasis of renewal. The indoor heated lap pool is 18 feet (5.5 meters) wide, 52 feet (16 meters) long and consists of four lanes.

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Hotel Amenities

  • Business Center
  • Complimentary Newspaper
  • Concierge
  • Fitness Center
  • Front Desk Open 24 Hours
  • High-Speed Internet (Complimentary)
  • In-Room Hairdryers
  • In-Room Irons & Ironing Boards
  • In-Room Massage/Spa Services
  • In-Room Mini Bars
  • In-Room Safes
  • Jacuzzi/Hot Tub
  • Massage/Spa Services
  • Meeting Facilities
  • Pool (Indoor)
  • Restaurant(s)
  • Room Service (Available 24 Hours)
  • Sauna
  • Steam Room
  • Valet Parking

Restaurants

The Cafe

  • Hours: Breakfast: Monday to Saturday 6:30 am – 11:00 am; Sunday 6:30 am – 11:30 am
    Lunch: Monday to Saturday 11:00 am – 4:00 pm; Sunday 11:30 pm - 4:00 pm
    Dinner: Sunday to Thursday 4:00 pm – 11:00 pm; Friday and Saturday 4:00 pm – 12:00 midnight

Overlooking the Hotel lobby, the Cafe provides a casual setting for breakfast, lunch, dinner and late-night fare, as well as providing specialty coffees and award-winning desserts.

The Cafe features sophisticated seasonal specialties and classic Ritz-Carlton Chicago favorites. During the evening, experience Executive Chef Mark Payne's "Up Market" dinner menu, offering shared plates, local and organic produce, hand-cut pastas, wild fish, grass-fed beef, oysters and shellfish, artisan cheeses and breads, dessert tastings and an exquisite wine list. Young guests will enjoy The Cafe children's menu, created specifically with their tastes and appetites in mind.

The Greenhouse

The Greenhouse serves an all-day light-fare or appetizer menu, Sunday brunch buffet, traditional English afternoon tea and evening cocktails. A children's menu is also available. Enjoy the Greenhouse's atrium setting, with its striking view of Chicago's lakefront and downtown.

Recreation & More

Meeting/Banquet Space

Discover flexible spaces that adapt perfectly to your goals and technology that accommodates the most demanding presentation and communication requirements. Experienced Four Seasons support is on site to promptly respond to every need.

Accommodating 20 to 1,200 guests, The Ritz-Carlton Chicago offers six major function rooms on the 12th floor — several with impressive city views.

Among the most notable is the 9,000-square-foot (835-square-meter) Ballroom and Loge, featuring a dramatic mass ceiling fixture containing some 400,000 jewel-like, fully cut lead crystals, along with floor to ceiling windows.

Business and social occasions alike unfold flawlessly, with imaginative menus and meticulous service.

The Spa at The Carlton Club

Featuring five treatment rooms, a steam room and a sauna, the Spa at the Carlton Club is a tranquil oasis dedicated to personal well-being. Its full array of pampering rituals – including aromatherapy treatments, body envelopments, facials and nail care – are performed by experts in each specialty, who are dedicated to the renewal of mind, body and spirit.

The Hotel offers a selection of in-room massages and drawn baths to help you recover from stress, muscle aches and jet lag. Swedish massage, Deep tissue massage and Signature aromatherapy massage are also available in the privacy of your guest room.

Pool

The Hotel pool, part of The Carlton Club, is a temperature-controlled, four-lane lap pool; nearby, a sun deck features lake and city views. For a total rejuvenation experience, enjoy an aquatic workout, renew your strength in the adjacent fitness center and then have a relaxing massage at the Spa.

Children's Amenities

Before your stay, simply provide us with the names and ages of the children in your party so that we can be prepared with:
* A welcome amenity for our youngest guests from The Ritz-Carlton Chicago Toy Wagon
* An in-room Ritz Lion Welcome Box filled with homemade cookies and juice
* Coloring books and crayons in The Cafe
* Child-size bathrobes
* Complimentary children's toiletries
* Children's menus in our restaurants and In-Room Dining

Hotel Policies

  • Check-in Time: 3:00 PM
  • Check-out Time: 12:00 PM
  • Valet Parking: $43.00 per day
  • Pet Policy: We accommodate pets under 30 pounds.
 
 
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