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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Near Merle Hay Mall

4800 Merle Hay Rd
Urbandale, IA 50322

Amenities

Free wifi
Bars/lounges
24-hour front desk
Restaurants
Laundry facilities
Fitness facilities

Property amenities

Outdoors

Designated smoking areas

Family friendly

Number of indoor pools - 1

Things to do

24-hour fitness facilities Fitness facilities

Internet

Free wired internet Free WiFi Internet access in public areas - high speed

Food and drink

Banquet hall Number of bars/lounges - 1 Breakfast available (surcharge) Number of restaurants - 1

Parking and transportation

Free area shuttle Free airport transportation Accessible airport shuttle No accessible shuttle

Business services

Ballroom Meeting rooms Conference space size (meters) - 1394 Business center Conference space Conference space size (feet) - 15000

Popular amenities

Free WiFi Number of bars/lounges - 1 24-hour front desk Number of restaurants - 1 Laundry facilities Fitness facilities

Accessibility

Wheelchair accessible (may have limitations) Wheelchair-accessible concierge desk Wheelchair-accessible registration desk Well-lit path to entrance Braille or raised signage Assistive listening devices available Stair-free path to entrance Registration desk height (centimeters) - 91 Elevator door width (inches) - 36 Registration desk height (inches) - 36 Elevator door width (centimeters) - 91 Elevator

Conveniences

Dry cleaning/laundry service Shopping on site Vending machine Express check-in Meeting rooms Designated smoking areas Free newspapers in lobby 24-hour fitness facilities Luggage storage Porter/bellhop Business center 24-hour front desk Laundry facilities Elevator ATM/banking

Guest services

Dry cleaning/laundry service Shopping on site Ballroom Wheelchair-accessible concierge desk Vending machine Express check-in Conference space size (meters) - 1394 Assistive listening devices available Free newspapers in lobby Free area shuttle Luggage storage Porter/bellhop 24-hour front desk Breakfast available (surcharge) Safe-deposit box at front desk Laundry facilities Free self parking ATM/banking Conference space size (feet) - 15000

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About this property

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Near Merle Hay Mall

Located in Urbandale, Holiday Inn Hotel & Suites Des Moines - Northwest by IHG is within a 15-minute drive of Drake University and Casey's Center. This hotel is 10.9 mi (17.6 km) from Jordan Creek Town Center and 11.5 mi (18.6 km) from Adventureland.

Room Features

Make yourself at home in one of the 198 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Languages

English, Spanish

Hotel Rooms

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Packages

Policies

Check-in

Check-in start time: 3:00 PM

Minimum check-in age: 18

Check-out

12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pets

Pet max weight (per pet) in lb is 50, Pet max weight (per pet) in kg is 23, Service animals are allowed, Service animals are exempt from fees/restrictions, Pets allowed

Important Information

Optional Extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Pet fee: USD 40 per pet, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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