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Kempinski Hotel Cancún

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Kempinski Hotel Cancún

Near Luxury Avenue Shopping Mall

Retorno del Rey No. 36
Cancun 77500

Amenities

Free wifi
Bars/lounges
Hot tubs
Laundry facilities
Fitness facilities
24-hour front desk

Property amenities

Internet

Free WiFi

Top family friendly amenities

Outdoor tennis courts - 1

More

Hair salon Pickleball court on site

Parking and transportation

Wheelchair accessible parking Accessible airport shuttle No accessible shuttle Number of accessible parking spaces - 6 Limo or town car service available Airport transportation (surcharge)

Popular amenities

Free WiFi Number of bars/lounges - 2 Number of hot tubs - 1 Laundry facilities Fitness facilities 24-hour front desk Number of restaurants - 6

Family friendly

Babysitting or childcare (surcharge) Number of outdoor pools - 2 Children's club (surcharge) Children's club Playground on site Stroller Supervised childcare/activities (surcharge) Lifeguard on site

Business services

Conference center Ballroom Number of meeting rooms - 8 Conference space size (meters) - 27000 Meeting rooms Conference space Computer station Conference space size (feet) - 290625

Food and drink

Number of bars/lounges - 2 Number of poolside bars - 1 Number of beach bars - 1 Wheelchair-accessible on-site restaurant Breakfast available (surcharge) Number of coffee shops/cafes - 1 Banquet hall Private picnics Couples/private dining Terrace Coffee/tea in common areas Number of restaurants - 6

Accessibility

Smooth flooring in public areas Parking (limited spaces) Front entrance ramp Wheelchair accessible parking Wheelchair-accessible lounge Wheelchair-accessible on-site restaurant Number of accessible parking spaces - 6 Elevator Wheelchair-accessible concierge desk Assistive listening devices in meeting rooms Wheelchair-accessible path to elevator Wheelchair-accessible spa Wheelchair-accessible fitness center Wheelchair-accessible pool Wheelchair-accessible public washroom Well-lit path to entrance Stair-free path to entrance Wheelchair accessible (may have limitations) Elevator door width (inches) - 60 Elevator door width (centimeters) - 152 Wheelchair accessible path of travel

Guest services

Thin carpet in public areas Area rugs in public areas Number of hot tubs - 1 Tours/ticket assistance Comprehensive food waste policy Recycling Multilingual staff Conference center Breakfast available (surcharge) Laundry facilities Ballroom Wheelchair-accessible concierge desk Reception hall Assistive listening devices in meeting rooms Television in common areas Wedding services Luggage storage Porter/bellhop 24-hour front desk ATM/banking Pilates classes on site Concierge services Dry cleaning/laundry service Shopping on site Conference space size (meters) - 27000 Spa treatment room(s) Full-service spa Spa services on site Smoke-free property Safe-deposit box at front desk Conference space size (feet) - 290625

Conveniences

Proposal/romance packages available Babysitting or childcare (surcharge) Recycling Multilingual staff Laundry facilities Elevator Children's club (surcharge) Reception hall Television in common areas Beach towels Designer stores on site Luggage storage Porter/bellhop 24-hour front desk ATM/banking Dry cleaning/laundry service Gift shops or newsstand Shopping on site Stroller Beach umbrellas Meeting rooms Spa treatment room(s) Health club Full-service spa Supervised childcare/activities (surcharge) Lifeguard on site Spa services on site Smoke-free property Sauna Steam room Beach cabanas (surcharge) Free pool cabanas Computer station Pool sun loungers

Outdoors

Hardwood flooring in public areas Outdoor furniture Swimming nearby Sailing nearby Scuba diving nearby Number of poolside bars - 1 Water skiing nearby Nature reserve Outdoor tennis courts - 1 Free beach club on site Personal motor watercraft nearby Marina nearby Wheelchair-accessible pool Garden Beach towels Boat tours nearby Private picnics Canoeing nearby Terrace Tennis on site Ziplining nearby Pool umbrellas Ecotours nearby Motor boating nearby Fishing nearby Beach umbrellas Windsurfing nearby Tennis lessons on site Yoga classes/instruction on site Golfing nearby Snorkeling nearby Kayaking nearby Free pool cabanas Beach sun loungers Pool sun loungers

Things to do

Proposal/romance packages available Swimming nearby Sailing nearby Scuba diving nearby Number of beach bars - 1 Water skiing nearby Tours/ticket assistance Nature reserve Outdoor tennis courts - 1 Free beach club on site Personal motor watercraft nearby Marina nearby Fitness facilities Wheelchair-accessible spa Wheelchair-accessible fitness center Boat tours nearby Art gallery on site Designer stores on site Canoeing nearby Children's club Playground on site Tennis on site Pilates classes on site Concierge services Ziplining nearby Fitness classes on site Golf lessons available nearby Parasailing nearby Ecotours nearby Motor boating nearby Casino nearby Fishing nearby Health or beauty spa nearby Windsurfing nearby Skydiving nearby Health club Tennis lessons on site Yoga classes/instruction on site Golfing nearby Snorkeling nearby Steam room Kayaking nearby Beach cabanas (surcharge) Beach sun loungers

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About this property

Kempinski Hotel Cancún

Near Luxury Avenue Shopping Mall

Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.

Room Features

Make yourself at home in one of the 363 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Languages

English, Spanish

Hotel Rooms

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Packages

Policies

Check-in

Check-in start time: 3:00 PM

Minimum check-in age: 18

Check-out

12:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service animals are allowed, Service animals are exempt from fees/restrictions, Pets not allowed

Important Information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.78 per accommodation, per night
  • Resort fee: USD 58 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional Extras

  • Fee for buffet breakfast: approximately USD 48.50 for adults and USD 48.50 for children
  • Airport shuttle fee: USD 200 per vehicle (roundtrip, maximum occupancy 7)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Guests can access their rooms with a mobile device.

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