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Canopy by Hilton Cancun La Isla

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Canopy by Hilton Cancun La Isla

Near La Isla Shopping Mall

Boulevard Kukulcan S N Km 12 5
Cancun 77500

Amenities

Free wifi
Bars/lounges
Fitness facilities
24-hour front desk
Restaurants
Self parking (surcharge)

Property amenities

Internet

Free WiFi

Family friendly

Number of outdoor pools - 1

Business services

Number of meeting rooms - 3 Wheelchair-accessible meeting spaces/business center 24-hour business center

Parking and transportation

Wheelchair accessible parking Electric car charging station Self parking (surcharge) Free valet parking

Outdoors

Outdoor furniture Outdoor entertainment area Number of poolside bars - 1 Rooftop terrace Ecotours nearby Pool sun loungers

Popular amenities

Free WiFi Number of bars/lounges - 2 Fitness facilities 24-hour front desk Number of restaurants - 2 Self parking (surcharge)

Food and drink

Number of bars/lounges - 2 Number of poolside bars - 1 Wheelchair-accessible on-site restaurant Water dispenser Breakfast available (surcharge) Number of coffee shops/cafes - 1 Food and water bowls Number of restaurants - 2 Snack bar/deli

Things to do

Proposal/romance packages available Outdoor entertainment area Tours/ticket assistance Ecotours nearby Fitness facilities Casino nearby Wheelchair-accessible fitness center Shopping mall on site Free bicycles on site Library Concierge services

Guest services

Dry cleaning/laundry service Tours/ticket assistance Multilingual staff Breakfast available (surcharge) Reception hall Television in common areas Wedding services Luggage storage Porter/bellhop 24-hour front desk Housekeeping on request Spa services on site Smoke-free property Concierge services

Conveniences

Dry cleaning/laundry service Proposal/romance packages available Rooftop terrace Multilingual staff Water dispenser Elevator Reception hall Television in common areas Shopping mall on site Luggage storage Porter/bellhop 24-hour front desk Library Housekeeping on request Spa services on site Smoke-free property Pool sun loungers

Accessibility

Braille or raised signage Wheelchair accessible parking Wheelchair-accessible lounge Wheelchair-accessible on-site restaurant Visual alarms in hallways Handrails in stairways Handrails in hallways Wheelchair-accessible meeting spaces/business center Elevator Wheelchair accessible (may have limitations) Wheelchair-accessible van parking Wheelchair-accessible path to elevator Wheelchair-accessible registration desk Wheelchair-accessible fitness center Wheelchair-accessible public washroom Well-lit path to entrance Stair-free path to entrance

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About this property

Canopy by Hilton Cancun La Isla

Near La Isla Shopping Mall

With a stay at Canopy by Hilton Cancun La Isla in Cancun (Zona Hotelera), you'll be steps from La Isla Shopping Mall and a 3-minute drive from Aquaworld. This luxury hotel is 2.8 mi (4.5 km) from Iberostar Cancun Golf Course and 3.8 mi (6.2 km) from El Rey Ruins.

Room Features

Make yourself at home in one of the 174 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Languages

English, Spanish

Hotel Rooms

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Packages

Policies

Check-in

Check-in start time: 3:00 PM

Minimum check-in age: 18

Check-out

12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service animals are allowed, Pets cannot be left unattended, Service animals are exempt from fees/restrictions, Only dogs are allowed, Pets allowed

Important Information

Optional Extras

  • Fee for buffet breakfast: approximately USD 31 per person
  • Self parking fee: USD 8 per day
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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