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Hard Rock Hotel Cancun - All Inclusive

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Hard Rock Hotel Cancun - All Inclusive

Near Ballenas Beach

Blvd Kukulcan KM 14.5, Hotel Zone
Cancun 77500

Amenities

Free wifi
Bars/lounges
Free breakfast
Laundry facilities
Fitness facilities
24-hour front desk

Property amenities

Internet

Free WiFi

More

Turkish bath/Hammam Hair salon

Top family friendly amenities

Outdoor tennis courts - 1 Arcade/game room Children's pool

Parking and transportation

Airport transportation Wheelchair accessible parking Airport transportation (surcharge) No accessible shuttle Number of accessible parking spaces - 4

Business services

Number of meeting rooms - 14 Conference space size (meters) - 1524 Conference center Conference space Conference space size (feet) - 16404

Popular amenities

Free WiFi Number of bars/lounges - 6 Free breakfast Laundry facilities Fitness facilities 24-hour front desk Number of restaurants - 5

Family friendly

Air hockey Babysitting or childcare (surcharge) Number of outdoor pools - 1 Evening entertainment Children's club (free) Table tennis Arcade/game room Lifeguard on site Playground on site Children's pool Waterslide

Outdoors

Pool umbrellas Outdoor tennis courts - 1 Basketball on site Beach umbrellas Garden Beach towels Yoga classes/instruction on site Golfing nearby Terrace Beach sun loungers Tennis on site Pool sun loungers

Food and drink

Number of bars/lounges - 6 Number of swim-up bars - 2 Free buffet breakfast Wheelchair-accessible on-site restaurant Free breakfast Daily Number of coffee shops/cafes - 1 Banquet hall Food and water bowls Number of restaurants - 5 Snack bar/deli Terrace

Accessibility

Number of stairs to reach property - 2 Parking (limited spaces) Wheelchair accessible parking Wheelchair-accessible lounge Wheelchair-accessible on-site restaurant Visual alarms in hallways Handrails in stairways Wheelchairs available on site Number of accessible parking spaces - 4 Elevator Uncovered parking Wheelchair accessible (may have limitations) Wheelchair-accessible concierge desk Wheelchair-accessible path to elevator Well-lit path to entrance Stair-free path to entrance Elevator door width (inches) - 35 Stairwell handrail height (inches) - 35 Elevator door width (centimeters) - 89 Stairwell handrail height (centimeters) - 90 Wheelchair accessible path of travel

Conveniences

Dry cleaning/laundry service Gift shops or newsstand Shopping on site Proposal/romance packages available Babysitting or childcare (surcharge) LED light bulbs Multilingual staff Laundry facilities Elevator Beach umbrellas Spa treatment room(s) Health club Full-service spa Beach towels Luggage storage Porter/bellhop 24-hour front desk Lifeguard on site Spa services on site Smoke-free property Pool sun loungers ATM/banking

Guest services

Dry cleaning/laundry service Shopping on site Comprehensive recycling policy Conference space size (meters) - 1524 Tours/ticket assistance Multilingual staff Conference center Laundry facilities Sustainability/community reinvestment (10% revenue or more) Wheelchair-accessible concierge desk Locally-owned & organized tours & activities Spa treatment room(s) Wedding services Full-service spa Luggage storage Porter/bellhop 24-hour front desk Spa services on site Smoke-free property Free self parking ATM/banking Conference space size (feet) - 16404 Concierge services

Things to do

Air hockey Proposal/romance packages available Number of swim-up bars - 2 Tours/ticket assistance Outdoor tennis courts - 1 Golf lessons available nearby Evening entertainment Children's club (free) Fitness facilities Basketball on site Showcase for local artists Locally-owned & organized tours & activities Table tennis Health club Arcade/game room Yoga classes/instruction on site Billiards or pool table Playground on site Golfing nearby Children's pool Waterslide Beach sun loungers Tennis on site Concierge services

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About this property

Hard Rock Hotel Cancun - All Inclusive

Near Ballenas Beach

Located in Cancun (Zona Hotelera), Hard Rock Hotel Cancun - All Inclusive is within a 5-minute drive of Aquaworld and Iberostar Cancun Golf Course. This all-inclusive property is 2.2 mi (3.6 km) from La Isla Shopping Mall and 2.5 mi (4.1 km) from El Rey Ruins.

Room Features

Treat yourself to a stay in one of the 600 guestrooms, featuring indoor private hot tubs. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected.

Languages

English, Spanish

Hotel Rooms

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Packages

Policies

Check-in

Check-in start time: 3:00 PM

Minimum check-in age: 18

Check-out

12:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.

Pets

Maximum number of pets per room 2, Pet max weight (per pet) in lb is 50, Only dogs and cats are allowed, Pet max weight (per pet) in kg is 23, Pets cannot be left unattended, Service animals not allowed, Pets allowed

Important Information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional Extras

  • Airport shuttle fee: USD 34 per person (roundtrip)
  • Pet fee: USD 150 per pet, per week
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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