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Waldorf Astoria Riviera Maya

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Waldorf Astoria Riviera Maya

On the beach

Carretera Federal 307 Kilometro 333
Cancun 77580

Amenities

Free wifi
Bars/lounges
24-hour front desk
Restaurants

Property amenities

Internet

Free WiFi

Family friendly

Number of outdoor pools - 2

Parking and transportation

No accessible shuttle Free valet parking

Business services

Number of meeting rooms - 5 Conference center Business center

Popular amenities

Free WiFi Number of bars/lounges - 1 24-hour front desk Number of restaurants - 3

Conveniences

Elevator Full-service spa 24-hour fitness facilities Business center 24-hour front desk Smoke-free property Steam room ATM/banking

Guest services

Conference center Breakfast available (surcharge) Wheelchair-accessible concierge desk Full-service spa 24-hour front desk Smoke-free property Free self parking ATM/banking Concierge services

Food and drink

Number of bars/lounges - 1 Number of poolside bars - 1 Wheelchair-accessible on-site restaurant Breakfast available (surcharge) Banquet hall Food and water bowls Private picnics Couples/private dining Number of restaurants - 3 Terrace

Outdoors

Paddleboard on site Outdoor furniture Swimming nearby Number of poolside bars - 1 Firepit Picnic area Garden Yoga classes/instruction on site Private picnics Snorkeling nearby Kayaking on site Terrace

Things to do

Paddleboard on site Swimming nearby Fitness classes on site Firepit Wheelchair-accessible spa Wheelchair-accessible fitness center Picnic area 24-hour fitness facilities Yoga classes/instruction on site Snorkeling nearby Steam room Kayaking on site Concierge services

Accessibility

Wheelchair-accessible lounge Wheelchair-accessible on-site restaurant Handrails in stairways Elevator Wheelchair accessible (may have limitations) Wheelchair-accessible concierge desk Wheelchair-accessible path to elevator Wheelchair-accessible spa Wheelchair-accessible registration desk Wheelchair-accessible fitness center Well-lit path to entrance Registration desk height (centimeters) - 81 Elevator door width (inches) - 47 Registration desk height (inches) - 32 Stairwell handrail height (inches) - 36 Elevator door width (centimeters) - 119 Stairwell handrail height (centimeters) - 91

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About this property

Waldorf Astoria Riviera Maya

On the beach

When you stay at Waldorf Astoria Riviera Maya in Cancun, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach resort is 14.1 mi (22.7 km) from Delfines Beach and 18.4 mi (29.6 km) from La Isla Shopping Mall.

Room Features

Treat yourself to a stay in one of the 173 guestrooms, featuring private plunge pools and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

Languages

English, Spanish

Hotel Rooms

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Packages

Policies

Check-in

Check-in start time: 3:00 PM

Minimum check-in age: 18

Check-out

12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Maximum number of pets per room 2, Pet max weight (per pet) in lb is 51, Pet max weight (per pet) in kg is 23, Service animals are allowed, Pets cannot be left unattended, Service animals are exempt from fees/restrictions, Only dogs are allowed, Pets allowed

Important Information

Optional Extras

  • Fee for cooked-to-order breakfast: approximately MXN 700 to 1400 for adults, and MXN 350 to 1400 for children
  • Pet fee: MXN 1500 per accommodation, per day plus MXN 1000 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a smoke detector and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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