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Moon Palace Cancun - All Inclusive

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Moon Palace Cancun - All Inclusive

Near Xoximilco

Carretera Cancun-Chetumal Km. 340
Cancun 77500

Amenities

Free wifi
Bars/lounges
Laundry facilities
Fitness facilities
24-hour front desk
Restaurants

Property amenities

Internet

Free WiFi

More

Golf cart At least 80% of all lighting comes from LEDs Double-glazing on all windows Water-efficient showers only Hair salon Turkish bath/Hammam

Popular amenities

Free WiFi Number of bars/lounges - 11 Laundry facilities Fitness facilities 24-hour front desk Number of restaurants - 16

Parking and transportation

Accessible airport shuttle Accessible shuttle Airport transportation Airport transportation (surcharge) Uncovered parking Free valet parking

Top family friendly amenities

Outdoor tennis courts - 2 Infant/toddler toys Arcade/game room Children's toys Children's games Children's pool

Family friendly

Babysitting or childcare (surcharge) Number of outdoor pools - 7 Concerts/live shows Evening entertainment Children's club (free) Supervised childcare/activities (free) Infant/toddler toys Humane animal treatment Table tennis Foosball Arcade/game room Miniature golf on site Playground on site Children's toys Children's games Lifeguard on site Children's pool Waterslide

Food and drink

Number of bars/lounges - 11 Number of poolside bars - 1 Number of swim-up bars - 9 Vegan menu options available Vegetarian menu options available Wheelchair-accessible on-site restaurant Number of coffee shops/cafes - 2 Locally-sourced food on site (80% or more) Organic food Banquet hall Karaoke Private picnics Terrace Free reception Water dispenser Coffee/tea in common areas Nightclub Number of restaurants - 16 Snack bar/deli

Accessibility

Front entrance ramp Accessible shuttle Wheelchair-accessible on-site restaurant Handrails in stairways Wheelchairs available on site Elevator Annual carbon offsets Wheelchair-accessible concierge desk Wheelchair-accessible path to elevator Wheelchair-accessible spa Wheelchair-accessible pool Wheelchair-accessible public washroom Well-lit path to entrance Stair-free path to entrance Water-efficient toilets only Uncovered parking Wheelchair accessible (may have limitations) Elevator door width (inches) - 78 Stairwell handrail height (inches) - 24 Elevator door width (centimeters) - 199 Stairwell handrail height (centimeters) - 60

Guest services

Eco-friendly cleaning products used Tours/ticket assistance Comprehensive food waste policy Recycling Multilingual staff Laundry facilities Sustainability/community reinvestment (10% revenue or more) Wheelchair-accessible concierge desk Locally-owned & organized tours & activities Television in common areas Wedding services Clubhouse Luggage storage Porter/bellhop 24-hour front desk ATM/banking Pilates classes on site Concierge services Dry cleaning/laundry service Shopping on site Comprehensive recycling policy Lockers available Free reception Spa treatment room(s) Full-service spa Safe-deposit box at front desk Free self parking

Conveniences

Proposal/romance packages available Eco-friendly cleaning products used Babysitting or childcare (surcharge) Bicycle parking available Energy-saving switches Recycling LED light bulbs Living plant wall Multilingual staff Laundry facilities Elevator Supervised childcare/activities (free) Television in common areas Beach towels Pro shop Designer stores on site Luggage storage Porter/bellhop 24-hour front desk ATM/banking Dry cleaning/laundry service Gift shops or newsstand Shopping on site Lockers available Designated smoking areas Water dispenser Beach umbrellas Spa treatment room(s) Marina on site Full-service spa Lifeguard on site Sauna Steam room Pool sun loungers

Outdoors

Outdoor furniture Outdoor entertainment area Water sports equipment Scuba diving nearby Bicycle parking available Number of poolside bars - 1 Water skiing nearby Living plant wall Outdoor tennis courts - 2 Free beach club on site Personal motor watercraft nearby Basketball on site Guest education on local ecosystems and culture Humane animal treatment Wheelchair-accessible pool Garden Beach towels Boat tours nearby Golf lessons on site Private picnics Kayaking on site Terrace Tennis on site Golf course on site Beach volleyball on site Beach yoga on site Pool umbrellas Designated smoking areas Motor boating nearby Fishing nearby Beach umbrellas Marina on site Windsurfing on site Yoga classes/instruction on site Hiking/biking trails nearby Beach sun loungers Pool sun loungers

Things to do

Proposal/romance packages available Outdoor entertainment area Water sports equipment Scuba diving nearby Number of swim-up bars - 9 Water skiing nearby Tours/ticket assistance Outdoor tennis courts - 2 Free beach club on site Concerts/live shows Personal motor watercraft nearby Evening entertainment Children's club (free) Fitness facilities Basketball on site Guest education on local ecosystems and culture Games Showcase for local artists Infant/toddler toys Locally-owned & organized tours & activities Table tennis Foosball Wheelchair-accessible spa Karaoke Golfing on site Arcade/game room Boat tours nearby Golf driving range on site Miniature golf on site Golf lessons on site Pro shop Clubhouse Designer stores on site Playground on site Kayaking on site Tennis on site Golf course on site Pilates classes on site Concierge services Beach volleyball on site Beach yoga on site Fitness classes on site Parasailing nearby Motor boating nearby Fishing nearby Health or beauty spa nearby Nightclub Windsurfing on site Yoga classes/instruction on site Children's toys Children's games Billiards or pool table Children's pool Hiking/biking trails nearby Steam room Waterslide Beach sun loungers

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About this property

Moon Palace Cancun - All Inclusive

Near Xoximilco

Located in Cancun, Moon Palace Cancun - All-Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.

Room Features

Treat yourself to a stay in one of the 1334 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Languages

German, Russian, Portuguese, English, French, Spanish

Hotel Rooms

Please enter dates to see rates

Packages

Policies

Check-in

Check-in start time: 3:00 PM

Minimum check-in age: 18

Check-out

12:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Pets

Service animals are allowed, Service animals are exempt from fees/restrictions, Pets not allowed

Important Information

Optional Extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

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