Book online or call 800-918-4176 for assistance | International callers 1-619-546-5773 

Need more than 8 rooms?

Moon Palace The Grand Cancun - All-inclusive

All photos

Moon Palace The Grand Cancun - All-inclusive

Near Xoximilco

Carretera Cancun-Chetumal Km. 36.5
Cancun 77500

Amenities

Free wifi
Bars/lounges
Free breakfast
Laundry facilities
Fitness facilities
24-hour front desk

Property amenities

Internet

Free WiFi

More

Hair salon

Parking and transportation

Airport transportation (surcharge) Accessible airport shuttle Free valet parking

Business services

Number of meeting rooms - 10 Conference space size (meters) - 3031 Ballroom Conference space Computer station Conference space size (feet) - 32630

Top family friendly amenities

Outdoor tennis courts - 4 Infant/toddler toys Arcade/game room Children's toys Children's games Children's pool

Popular amenities

Free WiFi Number of bars/lounges - 9 Free breakfast Laundry facilities Fitness facilities 24-hour front desk Number of restaurants - 12

Accessibility

Braille or raised signage Handrails in stairways Handrails in hallways Elevator Wheelchair accessible (may have limitations) Wheelchair-accessible path to elevator Stair-free path to entrance

Food and drink

Free full breakfast Number of bars/lounges - 9 Number of beach bars - 1 Number of swim-up bars - 5 Free breakfast Daily Number of coffee shops/cafes - 1 Coffee/tea in common areas Banquet hall Nightclub Number of restaurants - 12 Snack bar/deli Terrace

Family friendly

Air hockey Free water park access Number of outdoor pools - 9 On private beach Evening entertainment Bowling alley on site Children's club (free) Supervised childcare/activities (free) Infant/toddler toys Arcade/game room Miniature golf on site Children's toys Children's games Trampoline Playground on site Children's pool Waterslide Lazy river

Guest services

Dry cleaning/laundry service Shopping on site Lockers available Conference space size (meters) - 3031 Tours/ticket assistance Laundry facilities Ballroom Reception hall Wedding services Luggage storage Porter/bellhop 24-hour front desk Spa services on site Free self parking ATM/banking Conference space size (feet) - 32630 Pilates classes on site Concierge services

Conveniences

Dry cleaning/laundry service Gift shops or newsstand Shopping on site Lockers available Designated smoking areas Rooftop terrace Laundry facilities Elevator Supervised childcare/activities (free) Reception hall Beach umbrellas Marina on site Beach towels Luggage storage Porter/bellhop 24-hour front desk Spa services on site Steam room Free beach cabanas Computer station Pool sun loungers ATM/banking

Outdoors

Outdoor furniture Pool umbrellas Designated smoking areas Rooftop terrace On private beach Outdoor tennis courts - 4 Horse riding nearby Free beach club on site Ecotours on site Basketball on site Fishing nearby Beach umbrellas Hiking/biking trails on site Marina on site Garden Beach towels Yoga classes/instruction on site Hiking/biking trails nearby Free beach cabanas Terrace Beach sun loungers Pool sun loungers Golf course on site

Things to do

Air hockey Free water park access Number of beach bars - 1 Number of swim-up bars - 5 Tours/ticket assistance Fitness classes on site Outdoor tennis courts - 4 Horse riding nearby Free beach club on site Evening entertainment Bowling alley on site Ecotours on site Children's club (free) Fitness facilities Basketball on site Infant/toddler toys Fishing nearby Nightclub Arcade/game room Hiking/biking trails on site Yoga classes/instruction on site Miniature golf on site Children's toys Children's games Billiards or pool table Trampoline Playground on site Children's pool Hiking/biking trails nearby Steam room Waterslide Lazy river Beach sun loungers Golf course on site Pilates classes on site Concierge services

Please enter dates to see rates

About this property

Moon Palace The Grand Cancun - All-inclusive

Near Xoximilco

With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 5-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.

Room Features

Treat yourself to a stay in one of the 1304 guestrooms, featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.

Languages

English, Spanish

Hotel Rooms

Please enter dates to see rates

Packages

Policies

Check-in

Check-in start time: 3:00 PM

Minimum check-in age: 18

Check-out

12:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service animals are allowed, Service animals are exempt from fees/restrictions, Pets not allowed

Important Information

Optional Extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.

Hotel Map

There was an error loading the map. Please try again later.
View Map
Click To View Map

Hotel Name

  • TripAdvisor Rating
Book Now

Attraction Name

  • TripAdvisor Rating
Buy Tickets

Attraction Name

Trip Advisor