2026 MGMA Operations Conference
4/12/26 - 4/14/26 | The Westin Charlotte | Charlotte, NC

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SureStay by Best Western Charlotte Matthews

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SureStay by Best Western Charlotte Matthews

In Charlotte (East Forest)

2501 Sardis Road N
Charlotte, NC 28227-7724

Amenities

Free wifi
Free breakfast
Laundry facilities
24-hour front desk

Property amenities

Parking and transportation

Wheelchair accessible parking

Family friendly

Humane animal treatment

Internet

Free wired internet Free WiFi

Business services

Business center Computer station

Popular amenities

Free WiFi Free breakfast Laundry facilities 24-hour front desk

More

No single-use plastic stirrers No single-use plastic water bottles At least 80% of all lighting comes from LEDs Double-glazing on all windows Water-efficient showers only

Accessibility

Braille or raised signage Wheelchair accessible parking Visual alarms in hallways Handrails in stairways Elevator Annual carbon offsets Wheelchair accessible (may have limitations) Wheelchair-accessible registration desk Well-lit path to entrance

Food and drink

Vegetarian breakfast available Biodegradable/compostable stirrers No single-use plastic soda bottles Reusable cups only Reusable tableware only Biodegradable/compostable straws Free buffet breakfast Vegan menu options available Vegetarian menu options available Free breakfast Daily Banquet hall

Outdoors

Sailing nearby Water skiing nearby All property's electricity comes from renewable sources Vegetable garden Horse riding nearby Rafting nearby Guest education on local ecosystems and culture Humane animal treatment Windsurfing nearby Golfing nearby Hiking/biking trails nearby Kayaking nearby

Things to do

Sailing nearby Water skiing nearby Bicycle rentals nearby Horse riding nearby Rafting nearby Guest education on local ecosystems and culture Showcase for local artists Locally-owned & organized tours & activities Windsurfing nearby 24-hour fitness facilities Scooter/moped rentals nearby Golfing nearby Hiking/biking trails nearby Kayaking nearby

Guest services

Dry cleaning/laundry service Comprehensive recycling policy Bulk dispenser for toiletries No single-use plastic straws Eco-friendly toiletries Eco-friendly cleaning products provided Recycling Multilingual staff Laundry facilities Sustainability/community reinvestment (10% revenue or more) Vending machine Locally-owned & organized tours & activities Change of bed sheets (on request) Television in common areas Change of towels (on request) Luggage storage Express check-out 24-hour front desk Housekeeping on request Smoke-free property Safe-deposit box at front desk Free self parking ATM/banking

Conveniences

Dry cleaning/laundry service Bulk dispenser for toiletries Grey water recycling system Energy-saving switches Eco-friendly toiletries Eco-friendly cleaning products provided Recycling LED light bulbs Multilingual staff Laundry facilities Elevator Vending machine Change of bed sheets (on request) Television in common areas Change of towels (on request) 24-hour fitness facilities Luggage storage Express check-out Business center 24-hour front desk Scooter/moped rentals nearby Housekeeping on request Smoke-free property Computer station ATM/banking

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About this property

SureStay by Best Western Charlotte Matthews

In Charlotte (East Forest)

Located in Charlotte (East Forest), SureStay by Best Western Charlotte Matthews is within a 15-minute drive of Bojangles' Coliseum and Ovens Auditorium. This hotel is 8.4 mi (13.5 km) from SouthPark Mall and 9.3 mi (15 km) from Spectrum Center.

Room Features

Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Languages

English

Hotel Rooms

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Packages

Policies

Check-in

Check-in start time: 3:00 PM

Minimum check-in age: 21

Check-out

11:00 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service animals are allowed, Service animals are exempt from fees/restrictions, Pets not allowed

Important Information

Optional Extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses a grey water recycling system
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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